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Customer Service


Shipping

  • United States: 12-20 days.
  • Worldwide: 15-30 days.
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".


Bae Style ships from different warehouses. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion for more information please check our terms and conditions. Thank you for your understanding.

Shipments from China
At Bae Style some shipments are sent from China and are delivered duty unpaid. Consequently, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Should the customers refuse the package due to import duties or taxes, they take full liability for all the cost involved in the process. Due to customs regulations, please note that Bae Style cannot to declare purchased items as a gift or list an amount lower than the actual product price.

Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. Bae Style reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Bae Style is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.

All orders reported as "delivered" by shipping companies are considered delivered. Bae Style cannot be made liable of non-delivery in this case.

Returns
At Bae Style, customer satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly reference the size charts on the product page.

If you are not satisfied with the items you receive, we can easily arrange an exchange or a refund for you. We are here to help! Please feel free to submit a ticket if you have any issue with your order!

If you request a refund, we will refund the original product cost. All shipping fees to return the item, and the original shipping fees, are non-refundable.

How to reach us?
1. Contact form on our site.
2. Message us on our Facebook page

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